The Challenge
A manufacturing organisation found that individual goals were set once a year and rarely connected to what each site was trying to achieve.
The Opportunity
Give managers and teams a simple way to see how individual effort contributes to site performance.
HLR's Approach
HLR met managers and supervisors across sites, reviewed how goals were being set and discussed, and identified where the link to site results was lost.
The Solution
A lighter performance routine with shared site objectives, short regular conversations and a conversation guide to support supervisors.
The Impact
Teams could see how their priorities connected to site results, and supervisors felt better equipped to hold regular, specific performance conversations.
Client identity has been anonymised at the organisation's request.